Our thinking - Concerto

Our thinking

3 May 2019

The Future of FM – 5 years from now

We ran an all-day strategy event on the Future of FM for one of our clients recently. When you get five provocative speakers and a roomful of practitioners from the industry together for a whole day great things can happen. The call to action is a combination of dire economics in the industry, compelling technology innovations, new commercial constructs and advanced AI. To quote Dr Who “don’t be scared…. All of this is new, and new can be scary”…

2 April 2019


We have been helping assess the risk of infrastructure failure, post Grenfell, for the Institution of Civil Engineers. Alarmed by our own thinking, we were having difficulty sleeping for a while. But the ICE Council is taking the report, IN PLAIN SIGHT, really seriously and the has formed Task and Finish groups to plan for and deliver solutions for the eleven recommendations. Click here for the full report… https://www.ice.org.uk/news-and-insight/policy/in-plain-sight

12 March 2019

FT recognises Concerto, again!

Thank you to all of our clients who voted for Concerto’s capabilities in the FT’s 2019 survey of the UK Management Consultancy industry. We achieved “bronze” status and are delighted that you recognise us for what we are – truly innovative and collaborative people to do business with. Thank you!

15 August 2018

Management Consultancy Framework Two (MCF2)

Concerto is delighted to earn key places on the government’s main consultancy framework, called Consultancy Two. We look forward to continuing our innovative, personalised transformation delivery work across all walks of central and local government, plus the busy blue light and health services.



16 April 2018

BUPA Angel Court triumph!

Congratulations to one of our star consultants, Simon Smiles, for project managing BUPA’s HQ relocation London to Angel Court.

Overtly, this was an HQ relocation project. Fundamentally though, it was a business transformation and culture change project, triggered by a relocation.  Simon led the physical side of the project working with Designers, Contractors and Technology providers. He was also instrumental in the change management and transformation aspects, working with the senior management and all the local teams, as BUPA changed their culture and moved to flexible team-based working – sharing desks and becoming more of a project-based agile business.

It goes without saying that BUPA wanted a “healthy” building too…… and the project aimed for and achieved the highest 3 star rating on the Fitwel accreditation system. One of the first in the UK!  Stairs in the middle of the communal areas encourage people to walk rather than use the lifts, sustainable construction materials were used throughout, there are no noxious cleaning materials and there is excellent air quality and plenty of light all round – contributing to this top score and of course to a tremendous feeling and atmosphere in the building.

Well done to Simon and all of the BUPA staff engaged in this outstanding result.

2 February 2018

Concerto in Top 15…

Concerto in Top 15 of the FT’s 2018 Management Consultancy Survey!

Thank you to our valued clients for nominating Concerto (without telling us!) in the Public Services category of the FT’s Management Consultants survey. This result came out of the blue as we decided not to enter the survey ourselves – this result came entirely from you!  

A big THANK YOU from Adam, Anne-Marie, Marcy, Matthew and Stephen as well as from our extensive network of some 200+ expert associates. We enjoy working on some of the biggest, most complex business transformation programmes and are glad to be recognised for this.

Click here for the full FT article

13 October 2017

BREXIT Strategic Review

We are working with an international construction company to examine potential consequences of BREXIT.  We are helping develop a strategy based on scenarios, risks and opportunities.

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9 March 2016

Strategic study with the NAO

Concerto have been appointed to shape and deliver an interesting piece of strategic thinking with the National Audit Office.  Our brief is to examine how different departments engage with their respective markets and come up with a repeatable Evaluation Model that can be used at intervals in the future. We drew three experts from our talent pool for this study, who understand the way government engages and procures services from different market places.  The exam question is identify good practice and make recommendations that would help departments engage more effectively in the future.  Interesting and challenging stuff.

14 February 2016

Flexible working in Clifford Chance

Concerto are delivering an exciting assignment in Clifford Chance, introducing the concept of desk-sharing and flexible working.  We have led many assignments like this, but this one is right up there in terms of speed and scale of ambition.

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2 December 2015

7 ways NOT to buy consultancy services

Concerto has been on the receiving end of poorly thought-through “commoditised” fee frameworks but we have also seen some best practice examples of insightful buying.  This maturity scale is compelling reading for those who want to get best value…….

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